Forum rules

This forum is for support on Kalynda Tech apps. A few rules keep it useful for everyone.

Before you post

• Search first. Your question may already be answered.
• Pick the right category. Post in the app’s own category; general account and billing questions go to “Account & Subscription”.
• One problem per topic. Separate problems get separate topics.

Writing a good bug report

• What you did, what you expected, what actually happened — in that order.
• The app version, your device and OS version (there are fields for these).
• The exact error text, and a screenshot if you can.

Not allowed

• Never post passwords, card numbers, booking codes or API keys. Blur them out of screenshots. Nobody from Kalynda will ask for your password.
• Other people’s personal data — names, phone numbers, addresses, plate numbers.
• Advertising, spam, repeated posting of the same thing.
• Insults, harassment, discriminatory language.

Moderation

Every topic and reply is reviewed by the Kalynda team before it appears. Until then only you and the team can see it. If something is rejected you get an email with the reason and can correct and resend it. Repeatedly breaking these rules leads to a suspended account.

Response times

This forum is not a guaranteed-SLA channel. We aim to review posts on working days. For urgent booking issues use the contact channel inside the relevant app.